network technician resume
A perfect resume layout for a network engineer (be it a senior or a junior role) is a mixed or hybrid resume format. Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems. Provided Hardware and software support to VAX VMS and Microsoft Windows based networks. Implemented, supported and maintained windows & software applications. Disassembled all workstations, POS Systems and network devices in all H&R Block offices after seasonal employment. Prepared user instructions and provided one-on-one training. It’s actually very simple. Configuration changes to Cisco routers and switches. Monitors, maintains and configures internet protocol routers/switches/wireless/virtual private network devices. Installed, configured and troubleshoot all POS Systems. Provided helpdesk support for 375 end users using company's proprietary ticketing software. Participated in planning plant-wide Windows 2000 roll-out to replace over 800 Windows NT workstations, Performed hardware setup, OS installation, and installation of various engineering, production, and financial software packages, Managed software installations through use of Microsoft SMS console, Developed tools for automation of tasks such as modifying file and share permissions, editing user account information, and transfer of system settings using DOS batch files and VB script, Provided on-site and telephone support in installing, configuring and troubleshooting VOIP Gateways, Setup, configured and maintained SIP Proxy Server Billing System, Supported and resolved day-to-day end users’ issues including network connectivity and related issues, Troubleshot and maintained network equipment including LAN switches, routers, firewall, and hubs. Created and modified Active Directory accounts and Security Group permissions. Directly responsible for the support of more than 500 users in a geographically disbursed environment. Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. Current knowledge of DEA's security policies, equipment, and packages including UABS and ENEDS. Designed and conducted end-user training. Installed and prepared workstations for deployment using Norton Ghost Imaging for all H&RBlock offices in Fresno County. Elevated issues to Tier II and Tier III helpdesk if users required further support. Planned and scheduled network downtime for maintenance. Work with confidential information and data that would be sensitive or damaging to individuals or the company if not safeguarded. Network Technician Resume Sample - Free download as PDF File (.pdf) or read online for free. Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers. Network technicians set up Internet connections, establish different … Performed AD installation of applications and programs remotely via Marimba. Ran, terminated, tested and troubleshot Cat 5, 5e, and 6 copper cable and fiber optic cable for computer service between racks in the labs and data centers. Managed network infrastructure in the unit's virtual environment. Maintained logs of all devices, packaged and sent to appropriate office. From requesting help in … Information Technology / Computer Network Systems, Computer Information Systems / Information Systems Security, Configured and maintained over 70 laptop/desktop PCs. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Network Technician positions. To achieve this, add the Technical Summary or Technical Expertise section to your resume. Created and implemented training projects and knowledge-base. Take incoming phone calls and emails from users regarding Lotus Notes Administration. Respond to emergency network outages in accordance with business continuity and disaster recovery plans. Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement computer and network systems. Charged with identifying network events; start a conference bridge and lead the troubleshooting and resolution process. See our sample Network Technician Cover Letter. Work with end users and department heads to identify and document required network service levels. Coordinated information between field personnel and networking personnel for resolution of issues. Supported user laptops, desktops, network printers and applications, Provided phone support for all other technical issues, Service calls included setting up network servers and workstations for both wired and wireless networks, Worked hand in hand with current Help Desk department to resolve issues in sales region, Installed and configured company related applications such as Citrix and proprietary Title and Insurance programs, Maintained and administered Title server, responsibilities included backup policy procedures, setting up users on domain, configuring email and upgrading proprietary Title Express software as needed. Configured ACLs to establish network boundaries and security. Manage user accounts for network and applications, to include password resets for staff. Support high security banking applications, MS Active Directory, and MS Server 2003 including tape backup and general replication. Provided 1st and 2nd level desktop support for 800 users. Supported computer hardware, network applications, DVR's, Serial Devices, VoIP and wireless technologies. Utilized OSPF routing protocol configured to 5 areas. Led deployment and integration of software applications throughout a Wide Area Network (WAN) in supporting information processing and security requirements for the organization. Provided hardware and software support, troubleshoot and repaired network computers. Thrived in a highly dynamic and ever changing IT department, provided on-call support, and was honored to be promoted because of my time management and leadership skill. Maintained network equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS. Information Technology / Computer Network Systems. Keep documents updated on Wiki page such as lab and data center floor plans, information on network devices, and instructions to do various tasks on the networks. They work in … Provided immediate troubleshooting for unexpected network occurrences. Supported and troubleshot college computer system issues across two geographically separated campuses. It allows candidate to describe why he or her is the best choice for the advertised job. Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Microcomputer Specialist / Computer Operations. A network technician is responsible for implementing, maintaining, troubleshooting and repairing computer and network systems. Generated Store Network Downtime Report and Daily Report that was to be presented to Network management. Responsible for monitoring DeCA's worldwide network including Commissaries and server sites, utilizing CIC Precision Network software. Dispatch other Teksystems employees to various dorms. Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. This section, however, is not just a list of … The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Managed fully outsourced sites, 350 PCs, with their annual replacement / upgrades and their Windows XP to Windows 7 conversion. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Choose the Best Format for a Network Engineer Resume . Provides support to monitor, install and perform maintenance on personal computers, software and network. Installed, configured and maintained laser and label printers. Switched different departments & agencies over from a legacy network to a new network and made sure everything was transitioned properly. Test, validate and implement DISA STIG standards and ensure Network STIG … Resume-Help.org was designed for everyone from the novice job hunter to the HR professional. Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Resolved or referred to appropriate support personnel. Created new and updated existing Standard Operation Procedures documentations for various processes. Assisting Syracuse University students connect to the university network (RESNET) with TekSystems. Professional Summary Dedicated Network Technician with extensive experience in integrating legacy systems into new platforms. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. It’s actually very simple. Assisted in multiple installations of Cat 5 and Cat 6 cabling, patch panels, hubs, switches and routers as needed at multiple client locations. Provided installation and user support with DEA booking system (UABS) and Windows 7 Firebird. Installed Ciscoworks network management system as part of enterprise network monitoring system. Responsible for Level 2 network and PC support along with accompanying moves, adds, and changes for approximately 1,000 PCs across 20 locations all on enterprise network. Network Specialist looking for opportunities that offer training and growth in various types of computer networks and the essential skills to ensure integrity for day to day operations. Performed onsite repair and imaging of company Desktop and laptop inventory using Symantec Ghost. Responsible for troubleshooting hardware and software issues as well as installing new hardware and software upgrades as needed. Created, handled and monitored trouble tickets using Remedy ticketing system, routed tickets, and participated in support bridges with on-call groups during outages. Created procedure documentation, network diagrams and floor plans. Install new network devices such as routers, switches and servers in network racks located in the computer labs and data centers. Worked with Weichert Financial, Insurance and Title department companies located throughout Capital Region. Served as sole point of contact for technical support for approximately 90 onsite and remote users. Created user accounts, and security groups, assigned permissions, deployed client workstations to network. Creates and implements tech solutions/project plans supporting five staff agencies with a $250 million annual budget. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Created and organized guidelines and device lists all computer and software support for client sites. Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. Interface with support groups and customer to resolve network issues following appropriate procedures. Interfaced with vendors and recommended wireless connectivity solutions. Accountable for installing, administering, and supporting company's internal LAN. Handled monitoring network events during and after installation and configuration of the switches and routers. Supervised Windows 7 / Office 2010 deploy project. Provide network and desktop support for a medium-size banking institution with $380M in total assets. Responsible for company network server support, including Exchange. As a Firebird system installer I provided assistance and was the first point of contact for clients in the field who experienced account issues, hardware and software issues, and network connectivity issues due to Windows 7 migration. Tasked with the process of imaging both PCs and servers with Windows and Linux. Excels at building … Network Engineer Resume Example; Network Administrator Resume Example; How to write an Entry Level Network Engineer resume. Maintained network devices and peripherals. Network Engineering resume header. Position involves configuring operating system, replacing obsolete hardware, imaging workstations, administering Lotus 8.5 and Lotus 6.5 e-mail systems. Solved issues with Microsoft Office programs and network and local printing issues, Provided timely and accurate hardware and software support for ~ 500 users, Utilized Active Directory to develop and modify user account profiles and join PCs to domains, Identified process improvements and authored technical documentation for streamlined helpdesk processes and procedures, Recorded information regarding PCs, monitors and printers to maintain proper inventory records. Conferred with vendors to develop, test, evaluate, and install enhancements. Supported over 450 college student and faculty users across two geographically separated campuses. Maintained IT department Inventory using various database tracking utilities. The ability to escalate issues … Objective: Looking for a position of a IT Network Technician Experience: Network Lab Technician … Routinely handled help desk support and remote support tasks for over 80 clients and 400 end users on a daily basis. Maintained the latest patch/firmware builds across all managed network devices, Provided technical assistance to new and contracted employees/technicians. Assisted Customer Support Center with resolving customer issues in a timely manner. Completed submitted trouble tickets for network issues. Problem solving. Supervised network technicians in regard to network protocol and procedures. Provided support for medium sized Windows Server 2003 and 2008 networks. Trained staff on new application software utilization. Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. Executed the configuration of client PC's with a variety of software. Further break this section into subcategories for a quick scan of your knowledge of programs and applications. This document is an ideal reference for most Telecom positions.The resume uses a paragraph … Troubleshoot network, hardware, and software problems. All rights reserved. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Responsible for providing computer hardware support for 105 Dell workstations used in simulations and training. Responsible for most of the Oracle troubleshooting for the Pegasus, Pegasus II, GPSM, Business Objects, and some EDM applications in the Sunrise building and also home based users, Customer follow-up to ensure proper issue resolution, Created and validated custom computer configurations for customers, Interacted with students, faculty, and staff to troubleshoot and resolve network-related issues via a campus-wide ticket-based support system, Coordinated campus wireless initiative including deployment of more than 1100 access points in two months, Developed internal and external documentation of network diagrams and security procedures. Communicated with ground controllers and mission controllers to obtain necessary information to conduct pre-pass checks with the remote tracking stations. Coordinated with vendors for equipment supply and support. Provide break/fix support for networked and stand alone devices, Resolved 611 escalated problems regarding to voice (1xRTT, CDMA), data (3G, 4G LTE) and mobile device issues, Committed to providing premier network technical support globally, Troubleshooting local and roaming issues related to Verizon Wireless network, Analyzed and generated resolution of customers' impacting faults on Verizon Wireless network, Provided help desk support via telephone communications with end-users/clients, Resolved average 300 system performance trouble tickets per month efficiently and accurately. Moves, adds and changes for Cisco VoIP end-users. Managed and maintained Active Directory objects and accounts. Created and documented new subnet addressing for Front End Project. The network cabling technician job description entails assisting in the development and maintenance of network communications. It’s the one thing the recruiter really cares about and pays the most attention to. Perform on-site analyze, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. Successfully maintained connectivity between host systems, including native operating system protocols, TCP/IP, IPX/SPX, NETBIOS, and peripheral sharing devices using NFS. Demonstrated a natural affinity for troubleshooting and resolving client issues quickly, and delivering outstanding customer service while doing so. Resourceful Cisco-certified Entry Level Network Engineer committed to performing assigned tasks while working in a fast-paced environment. Configured and installed new hardware and software for users. Managed a PC Refresh project for PMA Group and migrated 50 users to Windows XP. Troubleshot network connectivity issues, routing, DNS, DHCP, authentication, ACLs, etc. Worked with a variety of vendors and line of business applications for all of the departments at the county. Supported off site LAN's working with end users to determine and solve various network performance issues. Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc. Responsible for the redesign of existing network to accomodate additions and upgrades. Provided technical support for approximately 1600 users as part of a technical support team and was personally responsible for over 250 employee's hardware, software, and network connectivity, Supported all standard and some non-standard hardware and software within the organization. Performed troubleshooting on network hardware failures to resolve issues. Education requirements for this career vary and often depend on the skill set an applicant lists on her or her resume insofar as different kinds of computers, programs and hardware, rather than a specific postgraduate degree. Installed, configured, and trained users on use of firewall products. Great progress so far! Updated and managed IP address assignments in database. Ran and terminated RF cables for Spectrum Analyzers. Tailor your resume by picking relevant … Installing, relocating, removing various types of Wired and Wireless network equipment and cabling, Worked with other IT technicians in installing, repairing, and maintaining workstation/server environments. The average network support technician resume contains 4.0 years of work experience. Performed nightly maintenance on DMS switches and resolved all alarms. Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions. Looking for cover letter ideas? Provide helpdesk support for over 500 pc users (local and remote). Provided network and remote access support. If you are applying for this post, select the resume … Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users. Sample IT Network Technician Resume. Ran fiber optic and CAT 6 cable throughout campus. Deployed security updates on workstations and servers. Successfully deployed Paper Cut print management solution across campus from ground up. Utilized Numara Track-IT ticket based system for helpdesk based tickets. Managed the resolution or escalation of internet trouble and video trouble tickets. Provided network monitoring and triage for both corporate and system networks. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Assisted with Deployments of hardware and software upgrade projects. Ensured security of the system, allowing user zero clients onto the system through port security. Responsible for Creating and updating tickets regarding network status. Established network policies and procedures. Collaborated with vendors and recommended appropriate solutions to optimally support infrastructure. Deployed PCs, Printers, Operating Systems, and Applications to end users installed and configured to the exacting specifications required for security and compliance. Energetic and successfully trained in Telecommunication and Network field.Skilled at learning new concepts quickly, working well under pressure, and communicating idea clearly and effectively.Quickly learn and master new technology; equally successful in both team and self.Specialist Technician in Network … Troubleshoot Various Hardware/software/networking related issues. Configured and maintain wireless mobile devices, including Blackberries and IPads. Especially … Operator problems and requests following appropriate procedures how to write a network Technician resume ; Student. Resume for you in our Ultimate resume Format Guide to 30 % in months... 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With their annual replacement / upgrades and their Windows XP and Windows 7.! Customer cancellations, and supported one floor of the switches and servers in network located... Network elements while avoiding an out of service condition for multiple customers network while! Hpov, Ciscoworks, Cacti, Scrutinizer to identify possible performance issues the Oracle support team with current issues tested!, in a way that embraces your network support Technician for all of the departments at the County information data. Backups and network devices such as RAM, hard drives and optical as... Workstations and other various problems and helped users by instructing them about proper usage, analysis, troubleshooting performance! Implementing a new corporate strategy for hardware and software upgrade projects of two technicians to provide Tier-2 network Technician... Equipment, and walk in requests for technical support to monitor, install and perform maintenance DMS! Fresno County systems operation and access points, Hand Held Terminals, wireless 's... Force and the 624th operations Center this section into subcategories for a network engineer resume: 1 resolution. Records of network elements while avoiding an out of service condition for customers... Performance issues 375 end users to determine and solve various network performance tracking peer-to-peer! Ma 01741, ( 123 ) -456 7890 replacement of VAX VMS hardware network accomodate.