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opticsplanet customer service

On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. For OpticsPlanet, great customer service is more than just picking up the phone when you call. From the way it started, to the business model, to the people who work here. For OpticsPlanet, great customer service is more than just picking up the phone when you call. (2 reviews) Is OpticsPlanet your company? Join the 137 people who’ve already reviewed Opticsplanet. OpticsPlanet.com Shopping Tips. Here are their social … Voice your opinion today and hear what 2 customers have already said. I ordered a product on October 26th. 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. Customer Service. A free inside look at company reviews and salaries posted anonymously by employees. 60 minutes later, I realized I placed the order for the incorrect item. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Optics Planet took no ownership and just refered me back to Amazon. Discover incredible discounts at Optics Planet. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. You can also contact Optics Planet through their social media pages. 10 days … Bought through Amazon Prime but Optics Planet, Inc. was the shipper. We have forwarded your complaint over to the customer service management staff for future training opportunities. Reply. OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. Sale . Simply claim your company now. Regarding your payment issue, we do not capture the funds on your order until your items are in stock and ready to be processed and shipped. OpticsPlanet.com Coupon: 15% Off Select Gear Items. Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. They are no longer in business. Show reviews in all languages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. We have forwarded your complaint over to the customer service management staff for future training opportunities. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. Unbiased look at Optics Planet. I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. If you … 15% Off. After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. Share. Again, we deeply apologize for any inconvenience caused by this issue. 91 OpticsPlanet reviews. | Read 281-300 Reviews out of 325 They told me that they had separated from the insole business four years ago. I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." Useful. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. About OpticsPlanet; GearExpert Blog; How-to Guides ; … Optics Planet return policy then says to contact manufacturer customer service if the item has been used. Your experience can help others make better choices. This position exists to provide an enhanced customer experience, maximize sales and profit margins, solve in depth customer problems and issues, and create an experience that makes customers want to continue to shop with OpticsPlanet in the future. About OpticsPlanet; GearExpert Blog; How-to Guides; … Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. Generally, the customer service page provides customers with a way to contact optics planet 10% off coupon, or there will be a special promo codes button on the opticsplanet.com page. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Then started the next 8 months of lies, lies, and more lies. Join the 325 people who’ve already reviewed Opticsplanet. Experience in an ecommerce or call center environment preferred. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. Free interview details posted anonymously by OpticsPlanet interview candidates. Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". Get Code 15. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. Hard to believe that a company can survive with such lousy customer service. Expire Soon 18 used. This is when I found out that there is no Thermacell customer service. Your experience can help others make better choices. Categories ... very fast shipping that is free. Many retailers these days will respond quickly to messages you send them via social media. After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. Unmatched Shopping Experience; Free Shipping ; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Go ahead and ask the customer service agent if there are any extra promo codes available to complete your order. I called, chatted emailed and called again attempting to modify or cancel this order. 2Stackable Codes - One of the top ways to maximize your savings at OpticsPlanet.com, is to … Please try reaching out to us directly at care@opticsplanet.com. | Read 21-40 Reviews out of 137 To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. This isn’t some large corporation with a million people who don’t know what they do every day. great customer support - I will be back again! OpticsPlanet ranks 85th among Outdoor Equipment sites. After about a week of waiting, I had to call them to find out it was back ordered. Customer Service. I called the number in Thermacell's instruction sheet and got the Thermacell Repellant company. Received a VX-3, contacted Amazon customer service and told to call Optics Planet. These are trying times for everyone, and everything is delayed - I don’t care who you order from. Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … 1 OpticsPlanet reviews. For some, this kind of responsibility is off-putting. Thank goodness the transaction was backed by Amazon. Minimum 4 years’ work experience in a sales and/or customer service position. For OpticsPlanet, great customer service is more than just picking up the phone when you call. 15% Off Select Customer Favorites Don't miss out on this chance to save big. You can contact Optics Planet via their customer service contact page. Everyone has a job and you’re expected to get it done. … Free interview details posted anonymously by OpticsPlanet interview candidates. Consumers complaining about OpticsPlanet most frequently mention customer service, buffer tube and credit card problems. Get to know your customers. OpticsPlanet salary trends based on salaries posted anonymously by OpticsPlanet employees. Do you agree with OpticsPlanet's TrustScore? 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. Unbiased look at Optics Planet. Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Pathetic service and even worse customer service!!! I was skeptical, now very pleased with service. I was impressed by the Optics Planet website. OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. Average salaries for OpticsPlanet Customer Service Representative: [salary]. 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. I ordered some Eotech optics from OpticsPlanet back in Oct. 2012. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. They gave … Order status was "IN STOCK" said 3-5 days to ship. Ordered a Mark 4 that and they supposedly had 6 in stock. A free inside look at company reviews and salaries posted anonymously by employees. OpticsPlanet NON existing Customer Service. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … Enjoy great savings when you use Optics Planet promo codes today. Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. At a price that was about $ 40 less than I could elsewhere! Just refered me back to Amazon OpticsPlanet interview candidates again attempting to modify or cancel this.! Great company to work for if you understand that it ’ s not traditional in any way on salaries! 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